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Online Policy

Site Disclaimer

Every effort has been made by Preferred Bank to give accurate and reliable information in Preferred Bank's website. Please be aware that due to the possibility of human and mechanical errors, as well as other factors, Preferred Bank is not responsible for any errors or omissions confined herein.

All information in Preferred Bank's website is provided "as is", without warranty of any kind. Preferred Bank makes no representations and specifically disclaims any express or implied warranties or users or any third parties, including but not limited to, warranties as to accuracy, timeliness, completeness, merchantability or fitness for any purpose. The content of the website may not be used for commercial or non-commercial use without the express written consent of Preferred Bank.

Preferred Bank shall not be liable under any circumstances to users and/or third parties for indirect, consequential, incidental or punitive damages as a result of using the website. Even if Preferred Bank is advised of the possibility of such damages, Preferred Bank shall not be liable.

Preferred Bank's website may include access to external websites, known as "links". Please note that Preferred Bank is not associated with and has no control over the content or information on such links and, therefore, is not responsible for any such links or external websites. Preferred Bank does not endorse, promote, and/or sanction these links. The links have been provided for your convenience. The content or information in such links is the sole responsibility of their authors and/or owners. Preferred Bank is not offering these links as a service.

This is a protected website, it is unlawful to intentionally cause damage to it or its data through the knowing transmission of any program, computer virus, information, code or command. This system and related equipment may be subject to monitoring.

The general disclaimer is in addition to any disclaimers that Preferred Bank may have in our general banking documents. The terms of this disclaimer extend to Preferred Bank, its directors, officers and employees

Online Privacy Policy

(Pursuant to the California Online Privacy Protection Act of 2003) - Effective January 1, 2011
At Preferred Bank, we respect your right to privacy and understand that visitors to ("Site") need to control the use of their personal information. The privacy policy below describes some measures to protect your privacy in connection with the use of our site.

Personal Information in Electronic Banking
This Online Privacy Policy only relates to the information we collect online. See our general privacy notice under Federal law for more information. How we handle information about you when you visit our website will depend on what you do when visiting the site.

"Just Visiting" Our Website
If you visit our website to read information and do not use any of our online services, then we collect and store only the name of the domain from which you access the Internet, the date and time you access our website and the Internet address of the website from which you linked directly to our website. We may record the "IP address" assigned to you by your Internet service provider as part of this process. We use the information we collect to measure the number of visitors to the different sections of our site, and to help make our website more useful to visitors.

Using Services
When you visit our website or use our electronic banking services, there may be times when you are asked to provide information about you that is personally identifiable ("Personal Information"). This may include the following:
  • Your first, middle and last name
  • Your home or other physical address (including street name and name of city or town)
  • Your e-mail address
  • A telephone number
  • Social Security number
  • Account number
  • Date of birth
  • Mothers' maiden name
  • Password or any other identifier that permits physical or online contact with you

Personal information might be needed or requested from you for you to register for online banking or other services, or to fill out forms or applications for services, or to accomplish transactions you request. This may result in sharing of Personal Information with third parties (such as data processors or service bureaus) as part of servicing your accounts or transactions.


"Cookies" are a technology that can collect, store and sometimes track information. A cookie is a small data file that can be placed on your hard drive when you visit certain websites. We may use cookies in this manner. If you wish, you may modify your browser to disable cookies, including session cookies.

How We Respond To "Do Not Track" Signals

"Do Not Track" ("DNT") refers to an HTTP header used by Internet web browsers to request a web application disable its tracking or cross-site user tracking. When DNT is enabled, a user's web browser adds a header to content requests indicating that the user does not want to be tracked. California law requires us to disclose how we respond to web browser DNT signals. We do not respond to or take any action with respect to a DNT configuration set in your internet browser, and therefore, do not disable tracking.


You may also decide to send us information that personally identifies you, for example, in an e-mail message. We will use that information to respond to the inquiry and provide accurate information in response to questions.

If you visit our website or engage in any online services that we offer, then we may collect and store these categories of Personal Information. We will not share the Personal Information you provide us at our website or by e-mail, except as described below.

The Personal Information we obtain from you is stored with us if it is to be used on an on-going basis.

Categories of Third-Parties with Whom Preferred Bank May Share Information

Presently, Preferred Bank discloses Personal Information to third-party persons about our customers or former customers only as permitted by law in connection with the administration, processing or servicing of accounts.
We will not share your personally identifiable information with third parties except as permitted by law to those third-party persons or entities that perform services for us on your behalf. This may also include disclosure to a credit reporting agency or in response to a subpoena or other legal process; disclosure to protect against fraud, or as part of an audit or examination; and disclosure to protect and defend our rights and property or to act in an emergency or to protect someone's safety.

In the event that we are acquired by another company, your Personal Information may be part of the assets transferred to the acquiring party. Please be aware that other services, provided by other companies via links to their website from the Preferred Bank website, are not subject to this policy. We encourage you to review third party service provider's privacy policies before sharing your Personal Information.

Notification of Changes

This Online Privacy Policy is subject to change at any time. We will communicate any material changes to you as required by law. We will post the revised online privacy notice on our website on our home page. Our home page will also have a statement notifying our readers that our online privacy notice has changed and the effective date of the changes. Also, the effective date stated at the top of this policy will be revised in conjunction with any material updates performed.

Protecting Children's Privacy Online

The site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through the site. We do not knowingly collect information from children under 13 without parental consent. For more information about the Children's Online Privacy Protection Act (COPPA), visit the Federal Trade Commission website.

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