You may contact us toll-free at (888) 673-1808 from 8:30am - 5:30pm, Monday through Friday, excluding legal holidays.
To report a lost or stolen Preferred Bank debit card, after hours, please call toll-free (800) 554-8969.
If you have questions regarding your Online Bill Payments, please call Bill Payment Support toll-free at 877-903-0621 between the hours of 4:00am and 10:00pm Pacific Time.
At Preferred Bank, we strive to provide our customers with the highest quality of customer service. If you had a less than positive experience with us, we want to hear from you.
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