You may contact us toll-free at (888) 673-1808 from 8:30am - 5:30pm, Monday through Friday, excluding legal holidays.
To report a lost or stolen Preferred Bank debit card, after hours, please call toll-free (800) 554-8969.
If you have questions regarding your Online Bill Payments, please call Bill Payment Support toll-free at 877-903-0621 between the hours of 4:00am and 10:00pm Pacific Time.
If you choose to send us an email, you may do so by using the message box below. By using this method you will be sending information over the internet. Please be advised that we cannot assure the privacy of any information you are sending. Do not send personal or account-related information.